About The UPS Store®

A One-Stop Shop

The UPS Store® offers a complete array of business services, providing businesses and consumers with a one-stop shop for a variety of needs. In addition to domestic and international shipping, our offerings include digital print and copy services (both B&W and colour), document finishing (binding, laminating, etc.), printing services (business cards, letterhead, rubber stamps, etc.), full-service packaging, mailbox services, office and packaging supplies, and more. Most locations feature Wireless Internet access (Wi-Fi), and many offer computer rentals for customer convenience.

When it comes to courier shipping, we are the only business centre to provide customers with real choice. Not only do we offer clients courier shipping through UPS, we are also the authorized shipping centre for other leading couriers including Canpar, DHL and TNT. So when it comes to document and shipping services, the one place that people know they can turn to is The UPS Store®.

A Global Presence
MBEC Communications, Inc. is a master licensee of Mail Boxes Etc.® Inc., a UPS company, and supports both The UPS Store® brand and Mail Boxes Etc.® here in Canada. Together, the two brands comprise the world’s largest franchise network of retail shipping, postal and business service centres, with more than 5,900 locations in over 40 countries and territories.

An Inviting Business Environment

The UPS Store® interior is designed to promote a comfortable, yet professional business environment, with a contemporary appearance focused on products and services. Typically located in shopping centres and commercial complexes, The UPS Store® locations can also be found in special venues such as airports, convention centres and hotels. Location sizes range from 800 to 1,200 sq. ft. and stores generally engage a full-time staff of two or more employees, including the owner/operator. Hours of operation vary, but locations are typically open Monday-Friday from 8 a.m. to 7 p.m. and Saturday 9 a.m. to 5 p.m.

The UPS Store® Opportunity

The UPS Store opportunity offers our franchisee network rewarding potential, built on our strength, security & experience.

Experience from Day One
When you are awarded The UPS Store® franchise, you join a pioneering network that has led the industry for over 25 years.

Brand Recognition
From the moment you open your doors as The UPS Store®, you become an integral part of a globally respected brand. A combination of national advertising campaigns is implemented to reinforce brand awareness, plus regional and local marketing initiatives are available to help drive business to your store.

Local Assistance
The UPS Store® franchise network supports your efforts through our Area Franchisees and Area Regional Managers throughout Canada. Our Area Teams are experienced retail operators and are available to assist and guide you as you open and build your franchise business.

Financing Assistance
The UPS Store® is experienced with lending practices and the process of working with leading financial institutions to raise required capital to develop your franchise. Once you become a The UPS Store® franchisee you will also be able to take advantage of financing provided by The UPS Store's Canadian corporate office to qualified franchisees under our Multi-Store Ownership Program for your second or even third location.

Real Estate Development
The UPS Store® is a respected retail franchise operation and is highly sought after by major landlords across Canada. This allows us to secure quality retail locations at fair market value. By combining market research, field experience and local knowledge, we establish the optimum retail leasing opportunities available to you, and take you through the process of securing your franchise location.

Store Design & Construction
Standardized designs offer a consistent store image, and consistent customer experience across our network. The UPS Store® franchise network will provide you with proven floor plans and store fixtures adaptable to almost any site.

Training
A fully comprehensive training program is provided to you as you begin your journey as The UPS Store® franchisee. The training program is broken down into four phases.

Phase I - 40 hours of in-store pre-training at an existing The UPS Store® franchise.
Phase II - 11 days of classroom training at the corporate head office in Oakville, Ontario.
Phase III - 80 hours of in- store post-training work experience.
Phase IV - Ongoing education including programs such as Regional Workshops, Webinars, Network Meetings, Regional and National Conferences.

Buying Power
We enjoy the immense buying strength that comes with being Canada's number one business services franchise for more than a decade. You benefit through favourable purchasing programs for both operating supplies and consumer products and services.

Technology Development and Support
The UPS Store® has a company-wide commitment to enhancing business and improving efficiency through advances in technology. A dedicated support staff is there to assist you with hardware and software questions and challenges.

Commitment to Advancement through Technology
We are constantly looking for new opportunities to maximize the profitability of our network, and in our industry, technology is the key. At The UPS Store®, a network system connects all locations to our Home Office. This link enables you to focus resources, face challenges and keep abreast of industry trends. This, plus corporate initiatives to develop new and enhance existing profit centres, will continue to position The UPS Store® as the leader in our industry.